Remote automotive technical support

Keep the Car.
Bring in the Expert.

AlloyTechs connects a master-level technician directly to your scan tool, handling complex diagnostics, module programming, and the jobs tying up your lift for days.

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New shop? Email [email protected] to get set up.

Example session Tech connected
Vehicle2019 Audi Q7 3.0T
BusCAN high/low nominal
Module 0x1Cno response after flash
Nextpower-cycle, re-address, resume programming

What We Do

Three Ways We Support the Job

One expert. One continuous session. From the first question through diagnosis, programming, repair approval, and final verification.

Diagnostics

We connect to the tool you already own and work the fault with you, using live data, bus checks, and guided testing. The ones that come back twice are the ones we want.

Programming

Module coding and flashing, adaptations, retrofits, key and immobilizer work. Factory-level procedures without the factory-level tooling bill.

Expert assistance

A second set of eyes before you commit. Confirm the diagnosis, price the repair honestly, and give your advisor something solid to tell the customer.

How a session runs

From Request to Keys Back

  1. 01

    Send Us the Job

    Submit a request through the AlloyTechs app or by email. Share the vehicle information, customer concern, and any testing or repairs already completed.

  2. 02

    Connect With an Expert

    Connect your equipment and get online. Our technician remotely accesses your scan tool and works from the same live vehicle data you see.

  3. 03

    Diagnose and Program Live

    We work alongside your technician through testing, coding, programming, and final verification. All of it live and in real time, so critical details aren't lost in a written report.

  4. 04

    Complete the Repair

    Your team performs the hands-on repair. You retain the customer, the labor revenue, and the long-term relationship.

Coverage

Built for European Specialty Work

AlloyTechs was built inside shops that work on these vehicles every day, with factory-level equipment, master-level training, and firsthand experience solving the problems where guessing gets expensive.

  • Audi
  • BMW
  • Mercedes-Benz
  • Porsche
  • Volkswagen
  • Jaguar
  • Land Rover
  • Volvo
  • MINI
  • Exotics

Why Shops Call

  • The Right Tooling for the Job

    We help identify the equipment, interfaces, and subscriptions required to connect. If additional tooling is needed, we will help you understand exactly what to purchase so your shop can build lasting in-house capability.

  • The Vehicle Stays With You

    Avoid unnecessary sublets, towing, and sending your customer to the dealership. The vehicle stays in your bay, and the customer relationship stays with your shop.

  • Support From Real Technicians

    You are working with an experienced technician who understands the vehicle and the repair, not someone reading from a script.

  • Fast Response

    Most sessions begin the same day the request is submitted, because a stalled vehicle occupying a productive bay is often the most expensive part of the job.

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Get a technician on the line.

Tell us your shop, the vehicle, and what you have already ruled out. We will get you set up and on with a technician.

[email protected]
Contact us Login